Cloud clinic management & online booking

Clinic management software.
Care, made simple.

elaj brings appointments, patient records, scheduling, billing, clinical documents, and online booking together in one secure platform for every clinic and branch, in Arabic and English.

✓ Arabic & English ✓ Multi-clinic & multi-branch ✓ Booking without an account
Al Shifa Clinic
⌂ Multi-clinic by design ↔ Full Arabic (RTL) & English support ▦ Multi-country settings ◎ Isolated organization data

One connected platform

Everything your clinic needs, in one place

From the first booking request to the final payment and medical document, your work stays connected.

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Smart appointments & scheduling

View calendars by month, week, or day, filter by branch, doctor, and status, and reschedule with drag and drop when permitted. Available times respect branch hours, doctor schedules, leave, breaks, and overbooking rules.

Calendar viewsSafe reschedulingSmart availability rulesBranch controls
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Online booking your patients will use

Patients see only available branches, doctors, and times, and book in minutes without creating an account. They can optionally create one to manage their appointments. Every slot is re-verified before it is confirmed.

Booking without an accountVerified time slotsOptional account
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Connected patient records

One patient profile across your organization's clinics, with recent documents, visit history, invoices, and financial statements, visible only to authorized staff in the right branch.

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Billing, payments & POS

Manage services, prices, and branch availability, issue printable invoices, accept split payments at the cashier screen, and follow accounting summaries in your organization's currency and VAT settings.

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Smart assistance for your team

Summarize medical documents on demand, or auto-fill patient details from ID images. Your team reviews everything before saving. AI summaries support, and never replace, the physician's clinical judgment.

Appointment journey

From booking request to confirmed visit

elaj connects the patient's booking with your team's workflow, and re-checks availability before saving any appointment.

  • 1
    Patients pick an available timeOnly active, bookable branches and their doctors are shown.
  • 2
    Your team reviews and schedulesRequests move from pending to confirmed in the staff workspace.
  • 3
    Reminders follow your rulesControl SMS and email by type, with several reminder times (such as 1 day and 1 hour before) and patient preferences.
Booking workflowPer organization
01RequestPatient submits
02PendingStaff reviews
03ConfirmedCalendar updated
AvailabilityVerified
Reminder channelsSMS + Email
LAB ORDER
AI SUMMARY
✦ Generated on request

Clinical documents

Structured orders. Secure records. Clear review.

Create laboratory and radiology orders from your clinic's catalogs, with a draft, issue, and cancel workflow, tamper-proof issued records, unique numbering, barcodes, and bilingual A4 printing. AI summaries support, and never replace, the physician's clinical judgment.

  • ✓
    Medical document storageLab results, radiology, and prescriptions are isolated per organization, with PDF and image preview.
  • ✓
    AI summaries on requestGenerated only when requested to support clinical review; never replace the physician's judgment.
  • ✓
    Traceable issuing and printingIssued documents cannot be edited; cancelling and reprinting keep the original number.

All capabilities

All of elaj at a glance

Core capabilities built around the daily work of clinic teams.

01 Organization structure

Manage your organization with clinics, branches, doctors, services, and branch-level online booking controls.

02 Scheduling management

Branch hours, doctor schedules, leave, breaks, date overrides, and overbooking rules with validation when appointments are saved.

03 Patient operations

Patient profiles, visit history, appointments, financial statements, medical documents, and optional identity extraction that staff must review before saving.

04 Billing & accounting

Service pricing, printable invoices, split-payment POS, payment methods, and accounting summaries in your organization's currency and VAT settings.

05 Patient communication

SMS and email notifications with per-type controls, several reminder times, and respect for patient preferences.

06 Clinical orders

Laboratory and radiology orders from your clinic catalogs, with draft, issue, and cancel workflows, tamper-proof issued records, and bilingual printing.

07 AI-assisted review

On-demand AI-assisted document summaries and ID-field extraction. Your team reviews everything before saving. AI summaries support, and never replace, the physician's clinical judgment.

08 Settings for your market

Country, timezone, date and number formats, currency, VAT, working hours, slot duration, notification channels, and organization logo.

09 Privacy & governance tools

Audit trail, role-based access, consent records, patient data requests, retention rules, breach register, and account closure.

10 Online booking

Clinic-specific booking with available branches and doctors, verified time slots, booking without an account, and optional patient accounts.

11 Payments

Record payments in the system today, on a foundation ready for online payment gateways.

12 Data tools

Import and export tools, organization-scoped summaries, activity tracking, and secure separation of operational domains.

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Security & control

Every workflow stays within its limits

elaj is designed around isolated organization data, explicit permissions, scoped online booking, and traceable changes across clinical and commercial work.

Isolated organization dataQueries, services, files, and clinical documents stay within each organization.
Role-based accessPermissions control viewing, issuing, cancelling, settings, and rescheduling.
Protected bookingEvery slot is re-verified at booking time, preventing tampering and double-booking.
Audit trailSensitive patient, payment, POS, document, and privacy actions are logged.

Frequently asked questions

Clear answers about elaj

What is elaj?

elaj is bilingual clinic management software that brings appointments, patient records, scheduling, billing, clinical documents, and online booking together in one secure platform. It is built for clinic owners, medical groups, receptionists, and doctors who need connected workflows across every clinic and branch.

Does elaj support multiple clinics and branches?

Yes. An organization can manage multiple clinics and branches, with doctors, services, schedules, and operational settings for each. Branch-level controls keep booking, calendars, and documents in the right place.

Can patients book without creating an account?

Yes. Patients can book without creating an account by default. They can optionally create an account to manage their appointments. Every slot is re-verified before it is confirmed.

How does scheduling prevent invalid bookings?

Available times respect branch hours, doctor schedules, leave, breaks, and overbooking rules. Filters by branch, doctor, and status keep calendars clear. Every booking and reschedule is validated again when it is saved.

What AI capabilities are available?

Authorized staff can request AI-assisted summaries of medical documents and extract identity fields into the patient form. Your team reviews everything before saving. AI summaries support, and never replace, the physician's clinical judgment. Availability depends on your subscription plan and your organization's settings.

Does elaj support Arabic and English?

Yes. elaj supports Arabic and English across the product interface, including RTL and LTR layouts. Clinical documents can be printed in bilingual A4 format for your clinic's daily work.

Are online payments included?

Payments are currently recorded in the system, including split payments and multiple payment methods at the cashier screen. The platform is built to connect to online payment gateways. Online gateway support is architecture-ready and is not claimed as active today.

Bring your clinic operations together with elaj.

Start with a platform built for connected schedules, clearer workflows, and bilingual care.

Create your clinic account