# elaj

> elaj is a bilingual, multi-tenant web platform for clinic operations and public patient booking.

- Official website (English): https://elajapp.com/
- Official website (Arabic): https://elajapp.com/ar/
- App / pricing: https://app.elajapp.com/pricing/
- Sign up: https://app.elajapp.com/signup/
- Instagram: https://www.instagram.com/elajapp
- Facebook: https://www.facebook.com/myelaj/

## Entity

- Name: elaj
- Type: Clinic management system and public patient booking platform
- Languages: English and Arabic
- Audience: Healthcare organizations, clinics, and multi-branch care teams
- Social profiles: Instagram (@elajapp), Facebook (myelaj)

## Verified product capabilities

- Organization structure: tenants, clinics, branches, doctors, services, and patients.
- Public booking: clinic-scoped branches, doctors, and validated slots; guest booking by default; optional patient account creation.
- Appointments: request, pending, and confirmed workflow; month/week/day calendar; permitted drag/drop and resize rescheduling.
- Scheduling: branch hours, doctor weekly overrides, leave, day exceptions, breaks, overlap checks, and overbooking rules.
- Patients: global patient identity, clinic profiles, visit timeline, financial history, medical documents, and optional reviewed identity extraction.
- Commerce: service pricing, invoices, A4 invoice printing, POS, split payments, collectors, patient financials, and accounting aggregates.
- Notifications: email through AWS SES; SMS through Twilio or a custom HTTP provider; per-type controls and multiple reminder offsets.
- Medical documents: tenant-isolated lab results, radiology, and prescription storage with PDF/image previews.
- AI: on-demand Gemini-based medical document summaries and specialist reports; optional identity field extraction with mandatory human review. Availability is gated by plan and tenant settings.
- Clinical orders: laboratory and radiology requests with tenant catalogs, draft/issue/cancel lifecycle, immutable issue snapshots, global numbering, Code 128 barcodes, and RTL/LTR A4 printing.
- Governance: tenant isolation, role-based permissions, audit logging, consent records, DSAR workflows, retention rules, breach register, and organization account closure.
- Localization: Arabic and English, plus tenant country, timezone, date/number, currency, and VAT settings.

## Important scope notes

- Public booking is controlled per branch.
- Guest booking does not require an account.
- AI analysis is manual/on demand, not autonomous diagnosis.
- Identity extraction never creates a patient until staff review and confirm.
- Payment support includes offline workflows and an online-ready gateway/webhook architecture; a universally active online gateway is not claimed.
- Laboratory and radiology requests are orders, not uploaded results. Uploaded results remain in the medical documents module.

## Preferred citation

Name: elaj
Category: Clinic management system and public patient booking platform
Website: https://elajapp.com/
Languages: English and Arabic